Aava’s digital service channel

Aava’s digital service channel features:

  • You can view your future and previous Aava appointments. You can reschedule or cancel an appointment 12 hours in advance.
  • You can view your laboratory test results and browse test referrals
  • You can view your imaging test results and browse test referrals

In addition, Aava’s occupational health care and social welfare and health care (SOTE) customers also have access to:

  • The Messages function, which can be used to contact your own occupational health team and SOTE nurse
  • Renew selected prescriptions
  • Surveys and forms you may need to fill in

The service can be accessed with a mobile phone, tablet or computer, and it is available in Finnish, Swedish and English.

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Secure and easy-to-use service

The first time you log in to Aava’s digital service channel, you must use your online banking credentials (Tupas). After this, you can also log in with a text message. Logging in with a text message is a secure and easy way of complementing logging in with Tupas.

Once you’ve logged in with your online banking credentials, the service will automatically suggest enabling authentication with a text message. If you accept this suggestion, you will receive a text message that includes the code you need to enter to log in. Henceforth, you will receive a new code in your phone every time you want to log in.

Is your information up to date?

We can offer you the best service if your information is up-to-date. You might specifically want to check that your phone number is correct before a remote appointment to make sure that we can reach you. You can update your contact information in the new digital service channel with just a few clicks.

 

Welcome: asiointi.aava.fi

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